Manufacturer's Bicycle Seat Warranty:

Free from defects in material and workmanship for a period of one (1) year from the date of purchase for the original owner.

* Warranty does not cover normal wear and tear.

Bicycle Saddle Return Policy:

Thirty (30) Day Money Back Guarantee (Less Shipping & Handling).
Refund Amount - 129.99 USD / 139.99 CAD Retail Price
Refund of 129.99 USD / 139.99 CAD will be issued upon return of saddle to our warehouse.
Refund will be issued to the payment method used at the time of transaction.
Please notify us by email prior to retuning merchandise. Email us at: info@spiderflex.com
When returning a purchase to our warehouse, please keep a record of your tracking number as proof of return.
Please return the saddle with your name and address inside the box.

Return through a Post Office to:

Spiderflex Bike Components
Box 1699
Carman, MB
R0G 0J0
Canada

Please write “Canadian Goods Being Returned” several places on the package.

We do not accept returns from courier companies such as FedEx, UPS, etc.